![]() ![]() ![]() Ø Build relationships by greeting guests with a warm, friendly verbal greeting Ø Maintain an upbeat and positive attitude, create an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Ø Demonstrate superior customer service skills by displaying outlined service behaviors Ø Assist customers by providing information and resolving their complaints Ø Record tips from credit cards, automatic debits and comp customers Ø Issue receipts, refunds, credits, or change due to customers Ø Receive payment by cash, credit cards, comps, or automatic debits Ø Responsible for the proper settlement of all guest checks Ø Tabulate bills using calculators, cash registers, or optical price scanners Ø Operate cash register and properly settle checks Ø Greet guests seat them in restaurant according to rotation schedule Ø Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values JOB ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Ensure that guests are greeted warmly upon entry, provide excellent service, process payments, and assist fellow team members to ensure overall guest satisfaction. ![]()
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